Privacy policy.
How Sona collects, uses, protects, and shares information when you shop with us.
Last updated: June 15, 2026
Information we collect
We collect the details needed to run the store: contact information, shipping and billing details, account activity, order history, support messages, and basic device or usage data from our website.
How we use it
We use this information to process orders, deliver products, prevent fraud, provide support, improve the store experience, and send service updates. Marketing messages are only sent where allowed and can be opted out of at any time.
Sharing and service providers
We share information with payment, delivery, analytics, customer support, and hosting providers only as needed for them to provide services to Sona. We do not sell personal information.
Your choices
You can request access, correction, deletion, or export of your personal information by contacting our support team. Some data may be kept where required for tax, accounting, fraud prevention, or legal reasons.
Need a human answer?
Our team can help with account, order, and policy questions.